Last updated: September 2025

Introduction

ServiceSnapp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service integration platform.

Information We Collect

Information You Provide

Contact information (name, email address, phone number)
Account credentials for service platform integrations
Business information and preferences
Communications with our support team

Information We Collect Automatically

Usage data and analytics
Device and browser information
IP addresses and location data
Cookies and similar tracking technologies

How We Use Your Information

Provide and maintain our integration services
Process transactions and send related communications
Improve our platform and develop new features
Send you updates, marketing communications, and other information
Respond to your comments, questions, and customer service requests
Monitor and analyze usage and trends

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To service providers who assist in our operations
When required by law or to protect our rights
In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Integration Data

When you connect ServiceSnapp to your field service platform, we access only the specific data necessary to provide our services. We use secure, encrypted connections and follow industry best practices for API integrations. Your field service data remains in your control and is never permanently stored on our servers unless explicitly required for the functionality you've requested.

Your Rights

You have the right to:

Access and receive a copy of your personal information
Rectify inaccurate personal information
Delete your personal information
Restrict or object to processing of your personal information
Data portability
Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@servicesnapp.com
Phone: 913-735-5303
Address: Kansas City, MO